Tag: Business Innovation

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3 of 7 in the DON’T LISTEN TO YOUR CUSTOMERS Series

Going out and observing customers is something you should really try and not just as a thought experiment. I have often advised business leaders...

2 of 7 in the DON’T LISTEN TO YOUR CUSTOMERS Series

Invite every team member to describe the most unusual sight or event they witnessed on the way to work that morning.

1 of 7 in the DON’T LISTEN TO YOUR CUSTOMERS Series

Who are your top competitors? What would it take for you to sit down with them at a table and talk about the future of your industry?