You are invited to “Navigating the New World Order”
We are facing a historically challenging situation. A situation that, in some respects, bears a resemblance to the Spanish flu (1920).
3 of 7 in the DON’T LISTEN TO YOUR CUSTOMERS Series
Going out and observing customers is something you should really try and not just as a thought experiment. I have often advised business leaders...
2 of 7 in the DON’T LISTEN TO YOUR CUSTOMERS Series
Invite every team member to describe the most unusual sight or event they witnessed on the way to work that morning.
1 of 7 in the DON’T LISTEN TO YOUR CUSTOMERS Series
Who are your top competitors? What would it take for you to sit down with them at a table and talk about the future of your industry?